In a market where SOC-as-a-Service can be purchased at “significant cost savings,” and where a la carte SOC services allow customers to order their security solutions piecemeal, one must wonder what is most important: the effectiveness of a SOC in protecting a company’s data and assets, or whatever cost savings and convenience it might offer? SOC services that cater to providing the latter do so at their clients’ peril, pretending that a two thousand-dollar SOC can somehow provide relevant detection and response capabilities to protect millions of dollars in data assets.
- Does my SOC provider have experienced analysts, who understand the data they’re looking at and turn it into actionable tasks?
- Are they tiered to escalate threats as needed (tier 1 – 4), or does one group do it all?
- Does anyone in the SOC have offensive experience?
- Does my SOC provider optimize my monitoring or just does what I tell him?
- Is my SOC provider bringing in value or just an outsourced staff augmentation?
- How many alerts did I receive from my SOC vendor in the past month?
- How many real cyber incidents has my SOC vendor taken part in for other clients?
- What were the outcomes?
- Does my SOC have true incident response capabilities (real experienced IR personnel with actual hacking background) or do they wait till damage is done before acting?
- The biggest question – is my SOC provider giving me a fancy Help desk or a professional Security operations center??
Multi-layer Monitoring: Monitoring means more than relaying alerts to the client. It involves a comprehensive, multi-layered monitoring center, with Tier 1 – Tier 4 alerts prioritization. It’s about knowing what to monitor (where to look) and what not to! Understanding how to separate the relevant from the noise is a challenge that requires experience and it is key to having an efficient monitoring center.
Proactive Services: From basic hunting actions in the network to simply being updated on IOCs and taking day to day actions as required in a live and active SOC. Constantly questioning and investigating the traffic is the only possible way to stay in the game
Expert Response Team: A diverse team of highly-trained cyber-security professionals tap decades of combined experience to keep clients protected, around the clock, from threats internal and external to the organization.
Advanced Forensics: The SOC team brings cutting-edge forensics capabilities and technologies to bear against every threat, to include high-level digital forensics, server and network forensics, and the latest investigative tools.
Cyber Intelligence: To beat a hacker, you have to think like one. Effective protection of high-value client assets requires monitoring of Dark Web platforms to identify emerging threats that may involve the client – right down to cyber threats that may target a high-profile official.
Secure Remote Connection: Secure remote interfacing with the client’s existing system reduces impact on their operations, and ensures that all gateways, networks, servers, and data stores are constantly monitored by trained security experts.
The question isn’t whether or not a company will become the target of an attack – because sooner or later, they will. No, the question that should be on every CIO and CEO’s mind is whether they want to pay the price for a setting up a professional Managed SOC that can secure their digital assets, or do they want to pay the absolutely ludicrous price that comes with a data breach.
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